Objectives
We deliver high value by specializing in few key areas:
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| Service& Repair |
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Alpha had become a choice provider for many bio-techs, research companies and university systems. We hae also become ahousehold name withing government departments such as MPOB, MSC, LGM, MARDI MIMOS Berhad, SIRIM Berhad just a few to mention. With our in-house expertise, we are able to support our client in term of service and repair requirement. |
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| Educational & Training | |
Working with selected and qualified partners able to offer customers professional and efficient support is a fundamental priority for Alpha. To this end Alpha organizes periodical training courses for Partners and Clients to ensure high value creation and acquire the competence at all time. |
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| Commitment to our support & services | |
We set a very high standard for our team of professionals, all of whom have been years of experience in the analytical equipment & and proven track record of customer services. We appreciate the need for efficient pre-sales and post sales support & recognize the specific needs of our customers. |
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| Commitment to our customer satisfaction | |
At Alpha Instruments Supplies & Services Sdn Bhd, we take extraordinary care to be sure that our customers are more than satisfies with their equipment. We believe that only when our customers are successful we can be successful. With this philosophy, equipment we installed has these criteria in mind:- 1. Low cost 2. Maximum reliability & highest standard 3. quick & prompt services |
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